Advantages

THREE BIG ADVANTAGES OF ONE SMALL COMPANY.

ONT-Logistic is a small company and this is our advantage.

The main problem of a big company is its bigness. Such a company is always beset by a large number of problems connected with its size and the red tape which are an integral part of the big company’s processes. As a result, the big company cannot quickly respond to the changes in customers’ wants and needs – and customers are dissatisfied.

In contrast, the small size of ONT-Logistic allows it to keep an eye on the ever-changing market situation and not to be very much dependent on the general policies and strategies of the company. Unlike in any big company, where the process hinges on the constant and long-haul coordination of different departments, including marketing research, law, contract, sales and operations, in ONT-Logistic, where all stages of transportation can be implemented by one person, we are flexible enough to rapidly adjust our processes to the wants and needs of our customers to even exceed their satisfaction.

Basically, dealing promptly with the customers’ dissatisfaction allows us to constantly define and refine the wishes of customers, and, at the same time, rally every function in the business around their desires.

ONT-Logistic is an education-concept company, which means that we have instituted a vigorous program of staff education and self-improvement, because we really believe that our employees should not perform pigeon-hole functions, but be ready to take responsibility for any direction in the company’s activities, thus expressing their creativity.
ONT-Logistic doesn’t have managers, we have leaders! We think that there is a world of difference between these two types of employee. Managers do their job by asking instructions, taking recommendations, confirming the necessity of doing something and doing other bureaucratic things which hinder processes and cause dissatisfaction of customers. In contrast, leaders do their job by taking responsibility upon themselves, which allows them to make decisions immediately without too much coordination with their superiors and without procrastination. We strongly believe that leadership is a natural corollary of managing without fear. In our company leadership helps employees to constantly establish and maintain relationships with clients and carriers.